Privacy
We collect as little as we can. This page says what we collect, why, and how to get it corrected or deleted.
Who we are
doggybbl.com is run by Moat Venture Pte Ltd, registered in Singapore (UEN 202638305N). For anything about your personal information, email hello@doggybbl.com.
What we collect
- If you join the training list: your name, email, country or region, and, if you choose to give them, your salon name, Instagram name and years of experience.
- If you ask us to find a groomer: your email, city, country or region, and, if you choose to give it, your dog's breed or coat type.
- If you email us: your email address and whatever you write.
- When you submit a form: a scrambled, one-way code made from your internet address. We use it only to stop one source flooding the forms. We do not store the address itself.
- When you visit: our hosting provider keeps standard technical logs (such as internet address, browser type and pages requested) to run and protect the site.
We do not use advertising cookies or analytics cookies. We do not buy personal information about you.
Why we use it
- To send you the email you asked for: training dates, or a groomer near you.
- To understand, in total, which places and coat types people ask about.
- To answer your emails.
- To keep the site secure and stop abuse.
We rely on your consent for the emails you sign up for, and on our legitimate interest in running and protecting the site for the rest. We do not sell your information, and we do not pass owners' details to groomers or groomers' details to anyone without asking first.
Who processes it for us
- Vercel (website hosting).
- Neon (database).
- Resend (sending and receiving email).
These providers store and process data on servers outside your country, including in the United States. They act on our instructions.
How long we keep it
Until you ask us to remove you, or two years after we last heard from you, whichever comes first. Emails you send us are kept for as long as needed to deal with them.
Your choices
- Unsubscribe: reply to any email from us with "unsubscribe", or email hello@doggybbl.com.
- See, correct or delete what we hold about you: email hello@doggybbl.com. We answer within 30 days.
- Depending on where you live, you may have further rights under laws such as Singapore's PDPA, the GDPR or the CCPA, including the right to complain to your data protection authority.
Children
This site is for adults. We do not knowingly collect information from children.
Changes
If we change how we handle personal information, we will update this page and the date at the top.